Tips & Reminders

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Scheduling an appointment

Schedule an appointment or call 800.722.1543. To ensure your preferred time and service is available, we recommend to book in advance. All spa treatments and activities will need to be guaranteed with a credit card.

Policies

Arrival Time

Please allow sufficient time before your activity or treatment. We recommend you arrive up to one hour in advance of your spa treatment so that you can change, relax and enjoy the spa facilities. We recommend you arrive 10 to 15 minutes in advance of any activity. Please be advised that late arrivals will result in a reduction of treatment time or activity. The spa will provide luxurious towels, robes and slippers and any amenities required for use during your spa visit. Please bring your bathing suit so that you can enjoy the spa pool.

Spa Etiquette

Our spa environment is one of relaxation and tranquility. Please respect all spa guests’ right to privacy and serenity. The spa is smoke free. 

Service Charge

For your convenience, a 20% service charge will be added to your bill for all services. The service charge will be distributed to the spa therapists and support staff who served you during your spa experience. All prices are subject to change at any time. The service charge is subject to a sales tax of 8%. 

Valuables

Miraval Life in Balance Spa accepts no responsibility for loss of valuables and jewelry at any time on the spa premises. 

Prices

All prices are subject to change at any time. For your convenience, a 20% service charge will be added to your bill for all services. The service charge will be distributed to the spa therapists and support staff who served you during your spa experience. 

Age Requirements

We are delighted to offer spa treatments for teens over 16 years of age. Those under 16 are eligible to receive hair and nail services only, and may not enter or use the spa facilities. Please contact Reservations for details on treatments available for our young guests. 

Health Conditions

Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation. 

Pregnancy

We have specially designed treatments for expectant women or nursing mothers. Our spa team will guide you in selecting which treatments are most suitable during this special time. 

Cancellation Policy

A 100% charge will be incurred for any treatment not canceled at least 24 hours prior to your scheduled time. Late arrival may shorten your treatment time. 

Lost Property

All lost property found on the premises should be handed in at Miraval Life in Balance Spa reception. Items will be stored for one month. If they are not collected within this time they will be donated to local charities. Liquids, undergarments and hair brushes are kept for 24 hours only. 

Cell Phone Policy

Miraval Mode - Our cell phone free atmosphere has been established to support you in having the most wonderful experience at Miraval Life in Balance Spa possible - fully present and engaged with the magic of Miraval and your activities here. 

Facilities

Spa Facilities & Access

Enjoy many luxurious facilities at Miraval Life in Balance Spa: sauna, steam room, vitality pool, spa changing and relaxation areas. 

Pool

The 20-yard lap pool is available to hotel guests, resort Members and day spa guests only. 

Drybar

Guests who have booked a hair treatment only, will be escorted directly to
and from Drybar.

Athletic Club

Guests are welcome to use the state-of-the-art gym equipped with Technogym cardiovascular and strength machines as well as a free weights area. Personal trainers are on hand to help you prepare for sporting events, specific goals or assist with the creation of a life-changing fitness routine. The Athletic Club is available to hotel guests and resort Members. 

Deborah Lippman Nail Salon

Guests who have booked a nail treatment only will be escorted directly to and from the Deborah Lippmann Nail Salon. 

Spa Cafe

The spa cafe offers nourishing and healthy lunches and snacks, a selection of freshly crafted juices and specialty alcoholic beverages. 

Products for Home photo

Products for Home

To continue your spa experience at home, most products used in our treatments are available at Miraval Spa reception.